Refund policy

Due to the print on demand nature of our products, all sales are final unless the item arrives damaged, defective, or misprinted.

Eligible Claims

. Claims for damaged, defective, or misprinted items must be submitted within 30 days of receiving your order.

. To submit a claim, please contact us with your order number and photos of the issue.

Non-Eligible Returns

. We do not accept returns or issue refunds for buyer's remorse or incorrect size selection.

. If you'd like a size exchange, we can place a new order at your expense.

Lost Packages

. Claims for packages lost in transit must be submitted within 30 days of the estimated delivery date.

Wrong Address

. If an order is returned due to an incorrect address provided at checkout, you will be responsible for reshipment costs.

Unclaimed Packages

. unclaimed shipments returned to our fulfillment facility may be donated to charity after 30 days if unclaimed

Questions? Contact us at hello@differentbydesignco.store  and we'll be happy to help you.